Top 8 ServiceNow Testing Tools In 2025
ServiceNow is a cloud-based platform specializing in automating and managing digital workflows for enterprise operations. It is designed to help organizations improve operational efficiencies by streamlining and automating routine work tasks. ServiceNow is highly customizable and configurable. But, if you’re testing in a complex test environment that involves many systems, clouds, or even on-premise applications, you’ll need more ServiceNow testing tools. These tools can help you to achieve complete test coverage for all the integrations and custom workflows.
8 Best ServiceNow Automation Testing Tools
1. ACCELQ
ACCELQ is the best platform for ServiceNow automated testing due to its codeless, AI-powered test automation capabilities. The platform provides comprehensive release alignment with complete ServiceNow products. It can easily automate end-to-end flows in an integrated ServiceNow environment from Web-API-Mobile. The platform has achieved 7.5x acceleration in Release testing of ServiceNow implementations across hundreds of customers across industry verticals. ACCELQ is an official ServiceNow partner to align with ongoing releases and version changes.
Features:
- Simple no-code handling of ServiceNow objects, like embedded iframes, trees, etc, are supported.
- ServiceNow Universe provides a business process representation of test assets.
- ACCELQ object library updates with automated ServiceNow releases.
- Integration with the CI pipeline for automated ServiceNow regression testing executions is supported.
- Risk-based and defect-based test planning and test suite tracking are supported.
- ACCELQ’s visual model-based approach enables super-fast test development and minimal maintenance.
Pros & Cons of ACCELQ Manual
- AI-driven testing auto-generates test cases and adapts to app changes
- API-driven automation facilitates test execution and validation for ServiceNow
- No-code automation uses NLP and visual workflows for easy test creation
- CI/CD integration is seamless; custom pipelines may need slight tweaks
- Test reports are clear; deeper logs are available with minor customization
- No coding is required; it is just a quick learning curve for platform workflows
2. Automate Pro
AutomatePro is the Gen AI-powered platform. It is built to transform how enterprises approach testing and DevOps.
Features:
- AutoPlan captures the requirements in a repeatable way.
- AutoDev tests each aspect of the ServiceNow configuration, including APIs and integrations with systems.
- AutoTest defines, develops, tests, and releases ServiceNow customizations without coding skills.
- A playback test reporting via a test run viewer identifies the root cause of defects.
- AutoMonitor monitors performance and fixes bugs.
Pros & Cons of Automate Pro
- Modular test blocks for easy updates
- Auto-docs for full traceability
- In-app data capture for tests and defects
- Requires time to learn advanced features
- No seamless 3rd-party tools integration
- More system resources for large-scale automation
3. ServiceNow Automated Test Framework(ATF)
The ServiceNow automation testing framework, or ATF, automates the testing of applications, customizations, and configurations. It is available on the Now platform, which comprises enterprise business apps for workflow automation.
Features:
- Testing with 600+ tests and templates across ServiceNow workflows is supported.
- Tests user interface functionality without requiring manual browser interaction with the client test runner.
- The platform enhances ServiceNow regression testing speed.
Pros & Cons of ServiceNow Automated Test Framework(ATF)
- Automates complex tests with parallel execution
- Instant test result visibility for customizations
- Reduces errors, boosts ServiceNow test coverage
- Runs tests locally; external tools are needed for complex testing
- Designed for testing ServiceNow forms; not ideal for broader testing
- May not always execute tests smoothly in sequence
4. Leapwork
Leapwork is a no-code tool. It can build and maintain ServiceNow automation.
Features:
- Visual debugging provides a graphical interface to analyze test execution.
- This ServiceNow test automation tool supports reusable test cases and components.
- CI/CD integration enables automated test execution for continuous feedback.
- Includes analytics to check test performance.
- Tamper-proof audit logs ensure traceability and monitoring.
Pros & Cons of Leapwork
- Eliminates redundant ServiceNow tests
- Built-in cross-platform & browser support
- Visual builder for ServiceNow automation
- Test execution is slower on remote agents
- Automation may encounter issues when handling Excel-derived data
- Reporting capabilities are limited
5. TestRigor
TestRigor is a ServiceNow automation testing tool. It is designed for teams to build, maintain, and understand the created and executed tests.
Features:
- Stable test scripts ensure that the automation system remains robust when releasing new versions.
- Cross-platform testing, including mobile app testing, is used to test ServiceNow mobile integrations.
- The tool imports manual test cases from test management tools with fewer modifications for automation.
Pros & Cons of TestRigor
- No CSS/XPath dependency, less maintenance
- Parallel tests across browsers/devices
- Video capture for execution tracking
- Limited pre-built integrations
- Steep learning curve
- Less flexibility for specific testing scenarios
6. AutonomIQ
AutonomIQ is a low-code platform that reduces risk and manages compliance for your SaaS and digital products. It can also reduce operational costs by autonomously testing ServiceNow.
Features:
- This platform automatically generates test artifacts without modifying existing ones.
- Continuously updates test artifacts by tracking changes in ServiceNow environments.
- Autonomous testing enables silos to configure and test end-to-end business processes effortlessly.
- The platform provides autonomous technology to work with existing test assets.
Pros & Cons of AutonomIQ
- Performance is superior
- Unparalleled velocity
- Manage testing through frequent upgrades across business processes
- Extensive customizations and integrations limit a single tool's coverage
- Frequent upgrades with major changes require significant automation rework
- Mastering the tool and automation testing takes time, especially for beginners
7. Panaya
Panaya platform facilitates UAT for ServiceNow. Real-time visibility into UAT progress helps organizations verify ServiceNow configurations before implementation.
Features:
- Test evidence is captured and managed throughout the testing lifecycle.
- Automatically logs test execution details, including screenshots, to maintain a comprehensive audit trail.
- Dashboards and reports offer real-time visibility into testing status and potential issues.
Pros & Cons of Panaya
- End-to-end requirements traceability
- Detailed testing and deployment capabilities
- Simplifies the remediation of customized objects
- UI complexity leads to difficult navigation
- The learning curve is steep
- Limited integration with automation tools
8. Tricentis
Tricentis provides ServiceNow workflow automation testing solutions to reduce manual effort. This platform navigates frequent changes, validates critical integrations, and enhances test coverage.
Features:
- Measures system response times to check the performance and stability of ServiceNow applications.
- Identifies incomplete records across ServiceNow workflows and integrations to ensure data accuracy.
- AI-driven locators adapt to ServiceNow UI changes, minimizing test failures.
Pros & Cons of Tricentis
- Validates critical workflows post-update
- Speeds up releases with automated tests
- Flags workflow issues with detailed reports
- Manual testing remains slow and prone to human error
- Frequent updates need continuous test maintenance
- Managing and updating test cases increases resource consumption
Conclusion
Testing a complex enterprise platform like ServiceNow requires domain expertise and powerful testing solutions. While traditional tools fall short, automated testing tools for ServiceNow are the best. Among these tools, ACCELQ stands out with its no-code capabilities. It offers businesses up to 7.5x productivity boosts and 72% cost savings. This collaborative cloud platform can automate, manage, execute, and track ServiceNow testing. ACCELQ speeds up test automation with pre-defined Codeless ServiceNow test assets and real-time ServiceNow release alignment.
See how ACCELQ can revolutionize your ServiceNow testing! Book a demo today for an exclusive deep dive into its powerful capabilities.
Chaithanya M N
Content Writer
A curious individual who is eager to learn and loves to share her knowledge using simple conversational writing skills. While her calling is technology and reading up on marketing updates, she also finds time to pursue her interests in philosophy, dance and music.
You Might Also Like:
Top 10 Bug Tracking Tools In 2025
Top 10 Bug Tracking Tools In 2025
Top 12 Test Automation Tools of 2025
Top 12 Test Automation Tools of 2025
15 Best Mobile Testing Tools